More about the BEP-Mint Partnership

Sep 13, 2018 | Announcements, Bureau of Engraving and Printing, U.S. Mint

Why are BEP products being sold on the U.S. Mint’s website?
The Bureau of Engraving and Printing (BEP) and United States Mint formed a strategic partnership to sell BEP products through the Mint’s e-commerce system. This collaboration offers collectors, gift-givers, and other customers a better experience and greater variety of numismatic currency products.

What’s the difference between the BEP and the Mint?
The Bureau of Engraving and Printing is the Nation’s sole producer of U.S. paper currency. The BEP advises other federal agencies on document security matters and also produces engraved documents such as military commissions and award certificates, and special security documents for a variety of government agencies. In addition, the BEP processes claims for the redemption of mutilated currency.

The United States Mint is the Nation’s sole manufacturer of legal tender, circulating coinage. The Mint also produces numismatic coins and coin-related products, including proof, uncirculated, and commemorative coins; medals; and silver and gold bullion coins.

I used to purchase products directly from BEP. What should I know now that I’m purchasing BEP products from the Mint?

1. The purchase of BEP products from catalog.usmint.gov or 1-800-USA-MINT are subject to U.S. Mint Terms and Conditions.
2. The Mint charges a nominal fee to cover shipment and the return policy window is within 7 days of receiving your product. See the Mint’s Shipping and Returns Policy for more information.
3. Ordering and paying for purchases at the Mint:
1. The Mint does not accept orders by mail or fax.
2. The Mint does not accept payment by check. However, PayPal is accepted, which has the option to fund payments from a checking account.
3. For more information about ordering and paying for products, see Mint FAQs on Order and Payment Processing.
4. All registered customers who make three or more purchases within a calendar year qualify for the U.S. Mint’s Loyalty Program. For more information, see the Mint’s Loyalty Program Fact Sheet.

Why can’t I use my BEP customer account on the Mint’s website?
BEP customer accounts were not transferred to the U.S. Mint. Current BEP customers are encouraged to set up a new account on the Mint’s website. Although purchases can be made from the U.S. Mint without setting up an account, doing so will allow customers to take advantage of benefits like the Mint’s Loyalty Program, product notifications, easier order tracking, and paying with PayPal. Opening an account on the Mint website is easy and takes only a few minutes.

I am a BEP bulk customer. What do I do now?
BEP bulk sale customers should continue to place orders through BEP at 1-800-456-3408.

How can I become a BEP bulk customer?
Please contact BEP’s bulk program directly at 1-800-456-3408.

Following the transition, how can I return a product I purchased at a BEP retail location?
If you purchased a product at a BEP retail location, you can return it to that same location. The Mint does not accept or process returns for products purchased from BEP retail locations through its website or call center.

How can I access my past BEP order history?
If you need to access your order history from BEP for products you purchased through its website prior to September 17, 2018, please contact BEP directly at 1-800-456-3408 or by email at Moneyfactory.sales@bep.gov.

I still have more questions, who can I call?
If you have additional questions regarding the transition or BEP product orders placed prior to September 17, 2018, please contact BEP’s Mail Order Sales Department by telephone at 1-800-456-3408 or by email at Moneyfactory.sales@bep.gov.

Bureau of Engraving and Printing and United States Mint Merge E-Commerce Solutions for Better Customer Experience

Aug 28, 2018 | Announcements, Bureau of Engraving and Printing, U.S. Mint

WASHINGTON, DC – The two U.S. currency titans, the Bureau of Engraving and Printing (BEP) and the United States Mint, have formed a strategic alliance to sell BEP products through the Mint’s e-commerce system beginning this fall. This collaboration will offer collectors, gift-givers, and other customers a better experience and greater variety of numismatic currency products.

Effective Monday, October 1, 2018, BEP products will only be available for online purchase through the Mint’s online store at https://catalog.usmint.gov or by calling 1-800-USA-MINT (872-6468). Hearing and speech impaired customers with TTY equipment may order by calling 1-888-321-MINT (6468). BEP products will still be available at the BEP Washington, DC and Ft. Worth, Texas visitor center gift shops; some BEP products will also be available at Mint retail locations. BEP bulk sales customers should continue to place orders through the BEP at 1-800-456-3408.

Please note that BEP online customer accounts will not be automatically transferred to the Mint. BEP customers are encouraged to set up new accounts on the Mint’s website to take advantage of the Mint’s loyalty program, to track purchases of BEP products, and to receive BEP and Mint product and promotion notifications.

As of Monday, September 17, 2018, online orders will not be accepted through BEP’s online store, https://moneyfactorystore.gov, or telephone sales department in preparation for the transition; messaging to that effect will be posted. Beginning October 1 at 8:00 a.m. (ET), the moneyfactorystore.gov website will no longer be accessible, and all BEP online and social media sales traffic will be redirected to the U.S. Mint’s website.

The BEP and U.S. Mint are very excited about this new partnership and look forward to providing their global customers with a unique selection of products and continued excellence in customer service.

Questions regarding this transition or BEP product orders placed prior to September 17, 2018, may be directed to BEP’s Mail Order Sales Department by telephone at 1-800-456-3408. For additional information about BEP or currency production, please visit and follow us on Twitter and Facebook at @USMoneyfactory. For questions regarding orders placed on the Mint’s website, call 1-800-872-6468.

Bureau of Engraving and Printing and United States Mint to Participate in the American Numismatic Association’s (ANA) 2018 World’s Fair of Money

Aug 14, 2018 | Announcements, Bureau of Engraving and Printing, U.S. Mint

WASHINGTON, DC – The Bureau of Engraving and Printing (BEP) and the United States Mint (Mint) will share booth #218 at the American Numismatic Association’s (ANA) World’s Fair of Money, August 14–18, 2018, at the Pennsylvania Convention Center in Philadelphia, PA.

BEP Director Len Olijar and Mint Director David Ryder will participate in the official ribbon cutting ceremony on Tuesday, August 14 at 12:30 p.m. (EDT). Mr. Olijar will sign notes.

BEP is showcasing its Billion Dollar Exhibit featuring more than $1 billion worth of rare antique currency, including sheets of $100,000 currency notes, Treasury Bonds, and Gold and Silver Certificates. A technical expert will also demonstrate currency production on a 19th century Spider Press.

In keeping with BEP’s tradition of creating distinct currency, BEP is especially excited to offer the following new products for sale:

World War I Commemorative $2 Collection – This WWI set features Series 2013 $2 notes from the Federal Reserve Banks of New York and Atlanta with matching serial numbers beginning with 2018 and a commemorative intaglio print of the back of the Series 1918 $2 Federal Reserve Bank Note which features the central vignette of the “Battleship – New York.”

$2 Lucky Panda – Symbolizing peace, harmony, and friendship, this newest addition to the Lucky Money Collection features an uncirculated $2 Federal Reserve note with a serial number beginning with “888.” It is exquisitely designed with decorative Chinese symbolism and packaged in a symbolic, red folder with embossed, gold foil.

World War I 100th Anniversary commemorative collection – “Victory” – This card is the third and final print in the 2018 Intaglio Print Subscription Program which features three cards: Entry, Homefront, and Victory. This collection highlights inspiring allegorical and historical figures featured on Liberty Loans and Victory bonds, engraved American iconography, and currency issued during the War.

BEP will also offer other unique currency-related products, including uncut currency sheets in various subject sizes and denominations. For additional information about BEP or to purchase products, please visit bep.gov and follow us on Twitter and Facebook . You may also order BEP products by telephone (1-800-456-3408), fax (1-888-891-7585), or mail (Bureau of Engraving & Printing, Mail Order Sales, Room 515M, 14th and C Streets SW, Washington, DC, 20228).

The Mint has planned several outreach activities for the Fair. Director Ryder and Director Olijar will host a meet-and-greet and autograph signing at the joint Mint/BEP booth on opening day, Tuesday, August 14, from 1 to 2:30 p.m., followed by a meeting with members of the media at 3–4 p.m. Autograph signing sessions with Director Ryder and Director Olijar also will take place on Wednesday, August 15, from 10:15 to 11:30 a.m. and from 3:30 to 4:30 p.m. Other activities include:

• Unveiling designs for the 2019 America the Beautiful Quarters® Program;
• Hosting a Collector’s Forum, where the public can share their ideas about the nation’s coinage and learn about upcoming Mint initiatives;
• Providing an assortment of educational resources for educators;
• Providing children the opportunity to gather information on the Mint’s H.I.P. Pocket Change website to engage in educational activities, learn about Mint programs and operations, and gain an understanding of the link between coins and American history and culture;
• Providing attendees access to opt-in as a Mint customer to receive product updates and alerts;
• Conducting a “Treasure Trivia” game in which children visit specific locations on the bourse floor to answer trivia questions designed to instill an appreciation for numismatics;
• Participating in the World Mints Passport Program, an exciting program in which visitors collect coins from participating mints;
• Providing the most recently released America the Beautiful Quarters coin for even exchange;
• Conducting live tweets on the daily activities; and
• Assisting visitors with downloading its mobile application, MyUSMint.
• Additionally, the Mint will display three of the nation’s 1933 Double Eagle Gold Coins. The display will feature two of the ten pieces recovered by the government in 2004, as well as the previously undisclosed specimen that was voluntarily and unconditionally given over to the government by a private citizen who requested to remain anonymous.

An assortment of Mint products will be available for purchase over the counter, including the 2018 American Eagle Silver Proof Coin–S mint mark (beginning August 14 at 1 p.m); the new George Washington and John Adams Presidential Silver Medals (beginning August 16 at noon); and product options in the 2018 Breast Cancer Awareness Commemorative Coin Program and the 2018 World War I Commemorative Coin Program. All products are available for purchase via the Mint’s online catalog at catalog.usmint.gov/ or by calling 1-800-USA-MINT (872-6468). Hearing and speech-impaired customers with TTY equipment may order by calling 1-888-321-MINT (6468). Additional information is available at catalog.usmint.gov.